Yes, You can click on the image below to view our membership status with the BBB
Q:
How do I know if the DVD is in stock?
A:
All of our dvds show the current stock status
Item is in stock and ready to ship.
Item is currently Sold Out
Item is a Preorder - When you preorder an item you are reserving that item for immediate shipping on the upcoming release date. If your order contains a preorder or multiple preorders, your order will ship when your preorders arrive and your order is in full. If you order Preorders with in stock dvds and you want the in stock dvds to ship immediately, please order the in stock dvds separately or they will wait to ship when your preorder(s) arrive..
Gift Certificate
Q:
Do you offer Gift Certificates?
A:
Yes, You can click on the link below to purchase gift certificates.
We can ship your package via either United States Postal Service or United Parcel Service
or
Q:
What are the United States Post Office (USPS) shipping options?
A:
We ship via USPS with 5 different options depending on delivery time and your location:
1- USPS First Class Mail (USA ONLY) 2 - 5 Day average- starts at $2.97 for one DVD (Depending on Weight) (USA ONLY) 2- USPS Priority Mail (USA ONLY) 3 Day average- starts at $5.55 for one or two DVDs (Depending on Weight) (USA ONLY)
3- USPS Express (USA ONLY) Overnight to most locations - starts at $17.20 for one DVD & $20.45 and up for 2+ DVDs (Depending on Weight)
4- USPS Priority Mail International service 6 - 10 days average) Starts at $16.95 (Depending on Weight)(depending on the Country).
5- USPS Express Mail International service 3 - 7 days average) Starts at $24.20 (Depending on Weight)(depending on the Country).
***International customers*** You may be charged a Duty (tax) when importing goods from other countries. Please check you local customs regulations for more info regarding the Duty that may be applied to your package by your customs service.
Q:
What are the United Parcel Service (UPS) shipping options?
A:
We ship via UPS with 5 different options:
1- UPS Ground - (1 - 6 Business Days - depending on the delivery location)
2- UPS
2nd Day Air - (2 Business Days Service)
3- UPS Overnight - (Next Business Day Service)
4- UPS Standard (Service to Canada about 7 days) *Standard is the best option for packages to Canada
5- UPS Expedited (International Service)
UPS GROUND Time in Transit from SLC, UTAH (allow 1 day for processing if your order is placed after 11:00 AM MST.)
Q:
When will my order ship?
A:
We will ship your order within 24 hours of your payment usually the same day (Monday- *Friday) .
1- Orders shipping via UPS must be received before 11:00 AM MST to ship the same day.
2- Orders shipping via USPS must be received before 11:00 AM MST to ship the same day.
*Orders received after the above cutoff times on Friday will ship the next business day (Monday).
Q:
I tried to track my United States Post Offices package but it says: The U.S. Postal Service was electronically notified by the shipper or shipping partner on this Date to expect your package for mailing? Did you Mail it?
A:
Yes, if you received the package ID number by email, your package has been mailed... USPS First Class and Priority Mail packages are not trackable, the number is used for delivery confirmation only.
Q:
How do I know when my order ships?
A:
You will receive an email from us with shipment and tracking info.
Q:
Do you ship to APO, FPOs and P.O. Boxes?
A:
Yes, we will deliver via USPS to P.O. Boxes, APOs and FPOs
Returns:
Q:
What if there's a problem with my order. How do I return it?
A:
If you are returning a product due to defect, improper item or damaged due to shipping,
and we will help you with your return.
Q:
What if I am not happy with the item and I want to return it?
A:
You may use our 30-day Return Policy. You must contact our returns
Dept. before you send anything back to us. ***Due to copyright restrictions we can't accept returns on any DVDs with a broken seal unless they are defective. ***
All Returns are resolved via email:
Please include the following information in you email:
1- Invoice #
2- Your first & last name
3- Item(s) you would like to return
4- The reason for the return - Specify return, damaged or defective
5- Submit the email to us
6- Wait for a response with a return authorization
number
Click the email link below to start your return process
Q:
Will the DVD play in my country?
A:
Yes, most of are DVDs are completely region free (unless stated otherwise on the more info page of the dvd) which means they will play anywhere in the world.
Ordering Options:
Q:
How can I pay for an order?
A:
We accept Visa, Master Card, Discover and American Express & Paypal. In addition, we accept money orders drawn from U.S. banks and payable in U.S. dollars. You must contact to us pay with a money order.
Send Money orders or cashiers checks to:
Sportsflicks.com
P.O. Box 711490
Cottonwood Heights, Utah 84171
Q:
Can I pay by phone?
A:
Yes, we would be happy to take your order by phone.
You can place your phone order by calling 1-800-586-4428 or 1-801-930-5797 during business hours
Mon - Fri 8:00AM - 5:00PM MST
or 
